|
The remedy to all of these
challenges is information. After all, it’s difficult to
effectively improve processes and control/reduce costs if you
don’t know what your current processes and costs
are.
 The Knowledge Space
Office Document Assessment (ODA) provides the information
needed to answer your challenges, improve your work processes,
and control/reduce document-related costs. The ODA, a
Six Sigma methodology, delivers the right information
in the right format at the right time, so
you can make the right decisions. The ODA provides a
process that allows you to accurately track your entire
document workflow—including investments in all equipment and
supplies, both networked and non-networked. Once the ODA is
complete, you will have a complete business case with the
facts and the solutions to make informed decisions on how to
meet and exceed your office’s unique requirements.
| Seeking out knowledge
– and then acting on it |
|
| The ODA utilizes a
well-planned strategy to examine every aspect of your
current document
workflow: |
|
|
|
|
| Plan the
assessment
|
Implement
software
|
Office floor plan
and equipment mapping |
| Our professionals
work closely with your representatives to collect data
with minimal interruption or inconvenience to your
staff.
|
State-of-the-art PageTrak
software thoroughly and unobtrusively tracks all electronic document
output from workers’ PCs to both local and net-worked
printers. |
The placement of
document-related equipment is evaluated.
|
|
 |
|
|
| Consumer Needs
Analysis |
Knowledge
validation workshop |
Findings
and recommendations |
| User requirements are collected
through surveys
and interviews to help determine the perfect balance between productivity,
cost-efficiency, and convenience.
|
The data collected is assembled
into an
easy-to-understand document that provides immediately actionable
information.
|
Knowledge Space analyzes the data
and recommends
solutions that help streamline your office and maximize your
potential. "guesstimates" of volume rather than on proven data
result in technology not matched to end-user demands, worker
frustration, and reduced office productivity.
| |
Today’s office
challenges: lack of information and
control.
1.
Absence of fact. |
| A 1999 study by the Gartner Group
found that though document- related expenses can take up as much as 7% of an
organization’s revenue,
most companies don’t
even have a line item
for document costs on their Profit and Loss
statements. |
| 2. Random
purchasing. |
| Because of distributed
decision-making and
budgets, equipment purchasing is fragmented and
many offices are comprised of
a patchwork of
disparate systems. Frequently, organizations
don’t even know how
many networked desktop
printers, digital and analog copiers, production printers,
scanners, and other devices
they own, let alone the
cumulative amount
they’re spending on the
technology, maintenance, and
supplies. |
| 3. Uninformed
decisions. |
| Equipment purchases based on
"guesstimates" of volume
rather than on proven
data result in technology not matched to
end-user demands,
worker frustration, and
reduced office
productivity. |
| 4. Inefficient use
of resources. |
| In many organizations,
documents are
inappropriately printed on desktop devices that cost 2-4
times more per page than
higher volume machines.
This results in increased maintenance costs
and downtime for low
volume devices while
the company still has to maintain idle production
devices. | | |
