Press Releases - 2004
London, UK – December 20, 2004
Knowledge Space International CONTINUES TO EXPAND BUSINESS
Knowledge Space International, Incorporated, a global IT Services firm headquartered in London, UK, continues to gain the confidence of major corporate customers, as it added two new Fortune 100 firms to its list of clients during the 4th quarter. The new clients come from the telecommunication and banking/finance areas and are premier companies in their industries. Knowledge Space International is a specialty firm that has extensive systems knowledge in both these market segments, and by coupling its technical strengths and flexible service models with its mantra to do what ever it takes for its customers, is rapidly becoming a vendor of choice with the Fortune 500.
“Our approach to the marketplace is to align ourselves with the best companies in industry and provide them with best value based solutions and services available. We know our customers focus significant efforts on selecting the best supplier partners, and likewise we are selective in who we serve so that we do not dilute our efforts by pursing too many customers,” said Knowledge Space International’ Forrest Richardson, Vice President of Sales – Banking/Finance.
London, UK - December 5, 2004
Knowledge Space International ANNOUNCES LAUNCH OF EAGLE – A HIGHLY CUSTOMIZABLE FRAUD & RISK MANAGEMENT FRAMEWORK
Knowledge Space International, Inc, a leader in solution-based consulting and outsourcing services, announces the release of its newest solution framework, code named Eagle, a highly customizable fraud and risk management platform for ACH and Check 21. Eagle will benefit companies that need to implement automated risk management, fraud detection and prevention and compliance reporting applications. With the Federal Reserve releasing its final amendments to the Check 21 Act and the act going into effect Oct 28, 2004, it is now essential that all financial institutions, both large and small, have a built in mechanism to automate the processing of electronic checks and the storage and archiving of substitute checks.
Knowledge Space International’ EAGLE product suite comes with a very robust web interface that is both easy to use and highly customizable. Since the framework is built on Microsoft’s .NET technology, EAGLE provides several advantages, including rapid application development using its pre-built domain functionalities, and the ability to easily deploy it across multiple divisions within a financial institution.
Consistent with Knowledge Space International’ delivery model that includes onsite, offsite and offshore capabilities, Knowledge Space International utilized a unique blend of its domestic UK, US and off-shore resources to build this platform. This makes our global knowledge base available to our customers, so that they can take advantage of any of Knowledge Space International’ delivery models to implement Eagle. Because of the unique and modular design of EAGLE, it is possible to build the application in less than one-third the time of most ground up developments and with a blend of Knowledge Space International offsite/offshore resources, at one third the cost of a traditional on-site or staff augmentation implementation.
"Our goal was to leverage our industry and technology knowledge to help our clients deliver business applications over the Internet," said Ashutosh (Ash) Ghogale, Practice Director BFSI for Knowledge Space International. "We achieved a breakthrough in rapid application development and web deployment that can create competitive advantage for our clients by providing them access to the tools they need to work with facilitating Fraud and Risk management, Regulatory Compliance and at the same time reduce cost. Knowledge Space International’ customizable solution can help solve one of the most fundamental issues facing major institutions; that is, how to efficiently keep pace with the rapidly changing financial services landscape both in terms of processes and technology while taking advantage of on-shore, off-shore delivery." Ash is a recognized subject matter expert in his field and has had the opportunity to present before various International conferences.
Knowledge Space International has broken new ground in the use of .NET technology and its unique on-site/off-shore delivery capability. There is tremendous opportunity for customizable Web applications like EAGLE to deliver a whole new level of value to knowledge workers both in and beyond the financial services industry.
For further details please contact Knowledge Space International.
Temple Terrace, FL - October 18, 2004
NEW DEVELOPMENT LAB OPERATIONAL
Knowledge Space International, Incorporated, a CMM Certified, IT solutions provider for businesses and government, today announced the opening of its new state of the art development center located in the heart of Tampa’s Telecom Park, at 13101 Telecom Parkway. The facility will house up to 100 professionals and has high speed data connectivity through Knowledge Space International’ backbone network, including an IP telephone system, and is a key component of Knowledge Space International’ business model which enables the company to provide services to its customers offsite in a Knowledge Space International owned facility, onsite (on the customer’s premise), or offshore through Knowledge Space International’ development centers in Bangalore and Hyderabad.
According to Frank Przybycin, Regional Vice President, “As Knowledge Space International continues to undergo rapid growth, it’s investment in this new center will provide robust capabilities to support major local customers, such as Verizon, JP Morgan Chase in the Tampa Bay and Orlando areas.”
London, UK - September 3, 2004
Knowledge Space International SIGNS AGREEMENT TO JOIN LEVEL 3 PARTNER PROGRAM
Knowledge Space International, Incorporated, today announced that it has signed an agreement to join the Level(3)EnabledSM Partner Program.
As a Level(3)Enabled partner, Knowledge Space International will provide Voice, Data, Infrastructure, and Technical Services to small and medium-size businesses across the United States using (3)ToneSM Business and (3)FlexSM Data services from Level 3.
"Knowledge Space International believes that this partnership will further its commitment to the SMB segment and become the one-stop solution for all telecom-related services," said Ramu Nagesh, Vice President of Solutions. This enhanced capability will be a natural extension to our core competence and service portfolio as a leading telecom solution provider."
"Knowledge Space International demonstrates the innovation and leadership we're looking for in Level(3)Enabled Partner Program members," noted Steve Stewart, Vice President of Channel Programs. "Knowledge Space International shares the Level 3 goal of helping business customers reduce capital and operational expenses through reliable and innovative new services."
Knowledge Space International Inc. is a leading telecom solutions provider with exhaustive experience building and deploying telecommunication solutions that encompass unified messaging services, personal services tools, VOIP solutions, and speech recognition. Knowledge Space International combines its commitment to business value and next-generation technologies with a sound business model that places it in an enviable position to deliver competent, cost-effective solutions to meet operational needs. As an expert that implements effective strategies and technologies to cut operating expenses for customers, Knowledge Space International can provide innovative applications and solutions that can transform business applications with the latest in communications technologies - for example, VoIP, IVR, Wireless, and Wi-Fi. Knowledge Space International, through its 8 regional offices, is capable of delivering these services in the New England, Atlantic and Mid-West regions of the US.
Knowledge Space International enables organizations to leverage their existing data network to create innovative services. Under the Knowledge Space International service model, disjointed telephony and data applications can finally come together seamlessly to dramatically enhance customer service and employee productivity.
About Level 3's Solutions
(3)Tone Business service Level 3's (3)Tone Business service comprises a suite of enhanced voice and data services hosted on the Level 3 nationwide platform. (3)Tone Business easily connects all company locations and remote employees with the same dialing plan, creating a virtual campus environment and allowing intra-company 4- or 5-digit dialing and forwarding of calls and voicemail messages between locations. With (3)Tone Business, users can manage all of their office communications needs through any Internet access, browser, or wireless device.
Benefits of (3)Tone Business service include:
- Combined capital and operating savings of up to 40 percent resulting from simple calling plans, free calls between locations and reduced operating costs;
- Streamlined administration resulting from point-and-click tools, eliminating the need for costly maintenance and support.
- Shared features resulting from a hosted environment, which ensures that businesses and their remote locations all operate on the same platform.
- Enhanced functionality that is typically associated only with high-end PBX systems.
- Scalability that allows new users to be added as businesses grow, without having to buy new switches or cards.
London, UK - June 7, 2004
Knowledge Space International LAUNCHES NEW STRATEGIC SOURCING PRACTICE
Knowledge Space International, Incorporated, a CMM Certified, IT solutions provider for businesses and government, today announced it's new Strategic Sourcing Practice, designed to help its clients realize the benefits of utilizing a world class procurement model. Knowledge Space International offers a highly experienced team of IT Sourcing professionals that can support organization's sourcing needs regardless of whether they require support for a specific short term project, want to create a more robust strategic sourcing process, or would like to outsource the entire IT sourcing function. Knowledge Space International can help to dramatically reduce cost, reduce procurement cycle time, reduce business risk, and achieve more sustainable/high value supplier relationships.
"Many large corporations have benefited by implementing robust strategic sourcing models that have dramatically driven down both first and life cycle costs from their product/service spend. If your company is not using a strategic sourcing approach, chances are dollars are being left on the table during negotiations and that often times life cycle/process costs go unaddressed or are sub-optimized at best"; says Doug Malone, Strategic Sourcing Practice Director.
It is also important to note that the consultants at Knowledge Space International are not academics or byproducts of the consulting industry, but are true industry practitioners with years of experience implementing strategic sourcing programs in large Fortune companies such as IBM, GTE, Verizon, Union Carbide, etc.
London, UK - June 3, 2004
Knowledge Space International DISPLAYS VOIP EXPERTISE AT THE NISCA TECHNOLOGY FORUM 2004
Knowledge Space International, Incorporated, a CMM Certified, IT-solutions provider for businesses and government met with key members of the financial services industry while participating as an exhibitor at the NISCA Technology Forum 2004, May 11-12, 2004 at the Marriott Copley Plaza in Boston.
Knowledge Space International brings its expertise gained from years of development experience in the Communication industry to the Financial service market. Experience in developing tools, such as, unified messaging services, personal services tools, VOIP solutions and speech recognition products coupled with a Financial Service industry background allow Knowledge Space International to provide solutions that will allow financial services organizations the ability to leverage their existing data network to create innovative services. Disjointed, telephony and data applications can finally come together seamlessly to enhance self-service and dramatically improve customer service and employee productivity.
As an expert in implementing effective strategies and technologies to cut operating expenses, Knowledge Space International can provide innovative customer self-service applications and solutions that can transform business applications with the latest in communications technologies; VoIP, IVR, Wireless, Wi-Fi, etc.
Knowledge Space International' VP of Sales and Marketing, Ramu Nagesh, had this to say, "Knowledge Space International is able to leverage our existing infrastructure to create strategies and deploy solutions that can help cut cost, improve productivity and significantly enhance and speed customer service for the financial services industry. This truly sets us apart from our competition. Additionally, we can assist them on the path to compliance by assisting them in rethinking their informational access strategies and we can assist them in implementing innovative
Knowledge Space International is the company that can help implement the right blend of technology, strategy and process integration for financial services organizations to assist them in gaining a competitive advantage and significantly reduce their operational costs. We believe that compliance can become a driver for positive change, as it allows opportunities to automate processes, refine systems, and tightly integrate disparate information.
London, UK - June 1, 2004
Knowledge Space International SPONSORS BMCC SCHOLARSHIP DINNER
Knowledge Space International, Incorporated, a CMM Certified, IT-solutions provider for businesses and government was pleased to have been one of the President's Table sponsors for the Borough of Manhattan Community College (BMCC), 16th annual Scholarship Dinner that was held on May 6th at Bridgewaters, near the South Street Seaport in New York City.
Last year the dinner raised funds to help more than 200 full tuition scholarships ($2,800 per year) for outstanding BMCC students. This function exemplifies BMCC's commitment to educating the young men and women of New York City. Eighteen thousand students currently attend BMCC and it has proven to be an educational "god send" for these students who truly represent the spirit of New York. They are hard working, high achieving, mostly minority, often foreign born, and often the first in their family to attend college and all are in need of financial assistance.
In keeping with its long-standing role as a major contributor to charitable causes, Knowledge Space International, again demonstrated it commitment to raising the values, excellence, and integrity of our community. The focus at Knowledge Space International is on delivering quality and realizing tangible results for our clients; in the same way we are committed to providing support for organizations that address the educational, social and career development of budding talent.
Knowledge Space International is open and receptive to individual, ethnic and cultural orientation and, like BMCC is alive with ideas and innovations and is supportive of the innate human striving for perfection and self-improvement.
London, UK - May 25, 2004
Knowledge Space International INTRODUCES BILLING AND REVENUE ASSURANCE TOOLS AT OSS WORLD
Knowledge Space International, Incorporated, a CMM Certified, IT solutions provider for businesses and government, today announced it's debut exhibition showcasing its OSS and Billing solutions at the Telestrategies' Billing & OSS World 2004 conference and exhibition, Booth # 623, in the Washington Convention Center, Washington DC, May 5-7. Billing & OSS World 2004 is the largest show of its kind devoted to service provider back office products and services.
Knowledge Space International demonstrated the following solutions:
Billing Reconciliation and Revenue Assurance - Knowledge Space International provides a comprehensive customized consulting services and revenue assurance and billing verification framework, designed to identify and resolve revenue leakages impacting both top and bottom-line. Knowledge Space International is prepared to assess our client's policies, processes and systems to detect problems and suggest methods for addressing those problems. Knowledge Space International' services coupled with its readily deployable solution frameworks eliminate the risks that arise through product design weaknesses, switches, mediation, customer care and billing systems. Knowledge Space International solutions capture details and key business processes, including credit management, provisioning, bill delivery, interconnect accounting, collections and fraud.
OSS/BSS Services & Solutions - Knowledge Space International provides end-to-end system integration services and guides our customers from design to implementation. With expertise acquired from numerous engagements and our investments in cutting-edge research and development, Knowledge Space International offers a robust and comprehensive solution for enabling service providers to operate best-of-breed processes through implementation and maintenance of world-class OSS/BSS solutions and strategies such as Next-Generation billing and provisioning systems.
Ramu Nagesh, Knowledge Space International' VP of Marketing and Sales said: "This was a great opportunity for Knowledge Space International to introduce to the OSS/BSS spectrum the expanded services and solutions we offer, and how we at Knowledge Space International can improve a company's bottom line."
London, UK - January 2004
Knowledge Space International MAKES ANOTHER BIG HIT IN MORTGAGE BUSINESS SOLUTIONS
Knowledge Space International, a leader in solution-based consulting and outsourcing services, recently announced the development and release of a new mortgage solution called Lead DIRECT. This new solution offering will continue to enhance Knowledge Space International’ position in the banking and financial services industry with continued emphasis on cultivating resources with expertise in this field.
Concorde Acceptance Corporation, a large London-based Mortgage Lender, was the first client to engage Knowledge Space International for this new solution. “Lead Direct is a compelling product that allows a seamless integration of lending processes from the initial lead all the way to the reporting of industry and customer-defined metrics,” said Bill Wall, Executive Sales Director at Knowledge Space International. “Our solution combines the functionality of a number of separate products available to the mortgage industry at a significantly better price and a guaranteed integration to whatever Loan Processing System the client already has in place. This is an exciting new offering that we’ll be looking to engage dozens of customers with.”
