Today every element of the wireless value chain is jostling for control of the customer right from carriers to content providers. An explosion in Bandwidth has inundated the marketplace with providers and readily available information. The number of channels and devices has also multiplied increasing the complexity of offerings.
The "Wireless Carrier" faces increased customer acquisition costs and decreased revenues, pushing traditional providers to find alternate sources of revenue and to deliver customer experience at lower cost. The complexity of customer offerings and pricing models necessitates seamless customer management across the multiple offerings, channels, and payment options. Knowledge Space International has the ability to aide carriers in achieving a cost effective solution.

Knowledge Space International solutions include:
  • Content Revenue Settlement Systems
  • Wi Fi - Cellular Network Integration
  • Network Management Systems
    • Fault and Alarm Management
    • Service Level Management
  • Data Warehousing/Business Intelligence
  • Billing Reconciliation and Revenue Assurance
  • Aperian Applications

Case Study

Developing a robust Remote Call Forwarding detection and restriction solution for a Nationwide Correctional Facilities Telecom Service Provider

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Streamlining operations at a leading telecommunications service provider's contact center through integration of all representative's tools

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