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 Knowledge Space International provides comprehensive suite of technologies, solutions and services to fully solve complex service level management problems. Our solutions provide ideal service assurance and performance management solution for carrier and provider environments, and the systems that we have developed are responsible for provisioning and managing a network of performance test points, called Verifiers. Administrators use the Web-based applications to completely control all aspects of system operation — from the specification of service level objectives, to scheduling tests, configuring Verifier settings, and creating detailed performance reports.  It also provides access to this information to its customers using its J2EE compliant web-based portal, which is configurable by individual roles within an enterprise. This allows executives to measure and evaluate performance in multiple ways including historical, predictive and real time analysis. This results in IT being able to provide strategic and enhanced service levels to its business partners, and improved operational efficiencies for business operation, while controlling costs and reducing complexity.  |
 Case Study Developing a robust Remote Call Forwarding detection and restriction solution for a Nationwide Correctional Facilities Telecom Service Provider To know more click 
Streamlining operations at a leading telecommunications service provider's contact center through integration of all representative's tools To know more click
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