Industries > Healthcare > End-to-End Outsourcing

We offer an IT/BPO solution with defined SLAs across the board. Whether you are looking for new IT applications, updating older systems or integrating existing solutions your major concern is to ensure that the solutions provided function as advertised and that your business units see value from these solutions. The Knowledge Space International model incorporates defined SLAs to ensure that your requirements are met and that you have a single point of contact for all IT-related issues and concerns.

Knowledge Space International is unique in the world of IT services firms in that as a smaller more economical alternative to the major tier one firms, we offer our customers a fully integrated IT solutions model that contains not only very robust core software development and project capabilities, but also strong business process outsourcing and consulting options. These attributes enable us to deliver diverse solutions and services that few competitors of our size can match. Healthcare organizations seeking ways to improve their business efficiencies and operational costs find a well-defined and proven way to achieve dramatic results based on a proven support model.

We are a proponent of a new buzzword in our industry, Business Technology Optimization (BTO). We stress the following goals in the key delivery and management stages of every application lifecycle:

Ensure applications are ready prior to deployment

Deploy higher-quality applications more quickly
Accelerate time to delivery and results
Resolve issues early, when it's most cost-effective
Reduce the risk of costly production problems

Deploy applications with optimized system performance

Validate system performance.
Optimize system configuration.
Verify that your system will actually meet business objectives.

Manage and monitor applications for performance and continuous availability

Manage the business process from a business centric, customer-based point of view.
Optimize the fault-management process.
Reduce total cost of ownership (TCO) of managing all components in your IT infrastructure.

This effort allows us to feel comfortable in providing defined SLAs at every phase of our implementation process and allows us to offer quality IT/BPO solutions.

By Specializing in operational efficiency and reduced time to market at a reasonable price, Knowledge Space International has become one of the preeminent integrated IT/BPO solutions providers in the US today. With an international reach, Knowledge Space International is well positioned to provide ROI-based solutions that include strong service level assurance. We offer true end-to-end solutions and are prepared to assume complete process ownership for our customers critical business needs.