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 Provisioning customer’s service and network orders requires the co-ordination of information to and from various Business Support Systems and Operational Support Systems. Order management solutions typically handle co-ordination and management of information between the various BSS and OSS systems. Knowledge Space International’ FTTx order management solutions introduce a streamline process that ensures that that each fiber optic connection is properly configured, tracked, authorized and logged.  The solution also provides customers the flexibility of remotely changing their service settings: content, bandwidth and tariff plans. The solution tracks and records these service-plan changes and promptly updates the billing system about the change in service.  |
 Case Study Developing a robust Remote Call Forwarding detection and restriction solution for a Nationwide Correctional Facilities Telecom Service Provider To know more click 
Streamlining operations at a leading telecommunications service provider's contact center through integration of all representative's tools To know more click
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